If you have any questions or suggestions regarding the online shop or our products, our in-house customer service team is happy to answer your questions. Our customer service center is available Monday through Friday between 8:00 a.m. and 5:00 p.m. by phone: +49 (0)231 13750960 or by email: info@ddz-do.com .

Discover the druckluft247.de online shop, add one or more items to your shopping cart, and conveniently register for your order processing.

Yes, our customer service will be happy to help you select the right components for your compressed air system.

Use our search function or contact us for individual advice.

You will typically receive a response to your inquiry within 1-2 business days. For urgent matters, we recommend contacting us by phone.

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There is no minimum order value at druckluft247.de. However, some products may have a minimum order quantity. You can find the respective minimum order quantity directly on the product detail page.

Unfortunately not, self-collection is not possible for organizational and technical reasons.

Did you place an order more than 60 minutes ago but haven't received an order confirmation yet? Please check your email spam folder. Depending on your email provider or mailbox settings, emails may mistakenly end up in your spam folder. If you still can't find your order confirmation there, please contact our customer support.

Contact our customer service. They will be happy to help you with any problems.
Monday to Friday from 8:00 a.m. to 5:00 p.m.
Your service phone number: +49 (0)23113750960 or email: info@ddz-do.com

Delivery time: up to 5 working days for in-stock items (subject to receipt of payment).

Changes or cancellations are only possible as long as the order hasn't been shipped. Please contact our customer service as soon as possible so we can assist you.

By default, we only ship to Germany.
If you would like to ship to another country, please send us an email via the contact form. We will then let you know promptly whether we can ship to your desired country.

Please note that shipping methods depend on various factors. For example, it's not possible to send bulky items as parcels or to delivery stations. Express shipments also depend on the time of order, for example.

The shipping costs are always determined by the item in the shopping cart with the highest shipping costs and the total weight of the shopping cart. If you have multiple heavy items in your shopping cart, the shipping costs may be higher than those indicated for each individual item. You will be informed of the specific shipping costs for your order during the ordering process, both on the item and in the shopping cart, and at the end of the order process.

Note any damage directly on the delivery receipt or have the carrier note it on the transport documents. If the courier refuses to do so, refuse to accept the shipment. Then contact our customer service team so we can assist you quickly.

Please contact our customer service so we can help you as quickly as possible.

The return period is 14 days from receipt of the goods.

If the item was delivered defective or incorrectly, we will cover the return shipping costs. Otherwise, you will be responsible for the return shipping costs.

If you received an email from us but have already transferred the money, please contact our customer service.

We accept the payment methods shown during the checkout process. Please note that certain payment methods are only available under certain conditions.