Returns & refunds
Return period
Return period
You have the right to return the goods within 14 days of receipt, stating a valid reason (e.g., damage or incorrect item delivered). The date you receive the goods is decisive.
Return process
Return process
fill out the form
Please use our return form (at the bottom of this page) to notify us of your return.
Pack goods
If possible, use the original packaging including all accessories and packaging components. Ensure secure outer packaging to prevent damage to the goods during return shipping.
Return
Send the goods to Returns DL247 , Druckluftzentrum Dortmund GmbH, Brauckstr. 45, 58454 Witten
Please return the items no later than 7 days after you have informed us of the return.
refund
After reviewing the return, we will refund the purchase price using the original payment method.
Costs & Conditions
Costs & Conditions
Within Germany: The buyer bears the return shipping costs.
International returns: Returns from EU countries and international territories are also at the customer's own expense.
Please only return unused, clean, and complete items. We cannot refund damaged or soiled items.
